Privacy policy
Last updated: 18 August 2026
Emily Jade Edit is operated by Emily Jade Fels (ABN 42 174 603 068) in Mount Barker, South Australia. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit emilyjadeedit.com.au, buy from us, contact us, or enquire about a Wardrobe Edit service.
Information we collect
Depending on how you interact with us, we may collect:
- your name, email address, delivery and billing address, and any phone number you choose to provide;
- order details, returns, exchanges, pickup arrangements and customer-service communications;
- information you provide when enquiring about or booking a Wardrobe Edit;
- marketing preferences and competition or promotion entries;
- device, browser, IP address, cookie and website-usage information; and
- payment and transaction information processed by Shopify and our payment providers. We do not store your full payment-card details.
How we collect information
We collect information directly from you, automatically when you use our website, and from service providers that help us operate the store, including Shopify, payment providers, delivery services, analytics providers and marketing platforms.
How we use information
We may use personal information to:
- process payments and fulfil, deliver or arrange pickup of orders;
- manage returns, exchanges and customer enquiries;
- respond to Wardrobe Edit enquiries and provide styling services;
- operate, improve and personalise our website and services;
- prevent fraud, protect our business and keep the website secure;
- send marketing communications where you have consented, with an unsubscribe option in every marketing email; and
- meet our legal, tax, accounting and regulatory obligations.
Shopify and service providers
Our online store is hosted by Shopify. Shopify processes personal information so that we can provide the website, checkout and related services. Shopify may process information in Australia and overseas in accordance with its privacy practices. You can read the Shopify Privacy Policy.
Where Shopify Network Intelligence is enabled, Shopify may use customer data together with data from other merchants to provide enhanced services such as fraud protection, analytics, personalisation and advertising features. If you decline non-essential cookies through an integrated consent banner, relevant device data is marked so it is not used by Shopify Network Intelligence for non-essential purposes. A valid deletion request made to us will also apply to data used by Shopify Network Intelligence. You can also use the Shopify Privacy Portal.
When we disclose information
We disclose personal information only as reasonably required to operate the business, including to Shopify, payment processors, delivery and postal providers, email and marketing platforms, analytics and IT providers, professional advisers, and government or law-enforcement bodies where required by law. We may also disclose information as part of a genuine business sale or restructure. We do not sell personal information for money.
Cookies and analytics
We and our service providers use cookies and similar technologies to operate the website, remember preferences, understand website use, prevent fraud and support marketing. You can manage cookies through your browser and any cookie controls displayed on our website. Blocking some cookies may affect how the store works.
Overseas processing
Some service providers may process or store information outside Australia. The countries involved may vary according to the provider. We take reasonable steps to use reputable providers and appropriate contractual, technical and organisational safeguards.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system is completely secure. We retain information only for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, fraud-prevention and dispute-resolution requirements.
Your choices and rights
You may ask to access, correct or delete personal information we hold about you, object to or restrict certain uses where applicable, or withdraw marketing consent at any time. Some information may need to be retained where required by law or for legitimate business records.
Questions and complaints
To make a privacy request or complaint, email hello@emilyjadestyle.com.au. Please provide enough information for us to understand and respond to your request. We will respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this Privacy Policy when our practices, services or legal obligations change. The latest version will be published on this page with the updated date.